Shipping policy

O R E S W I M

We want you to love what you've chosen. If something isn't right, we'll do our best to make it right.

SHIPPING COMMENCES AFTER 22 JUNE — ORDERS PLACED NOW WILL BE DISPATCHED FROM 23 JUNE

Where We Ship

We ship to Australia, New Zealand, the United Kingdom, and the United States

LAST UPDATED: MAY 2026

D O M E S T I C
Australia
DELIVERY TIME
Standard Shipping 3–7 business days A$10 Australia Post tracked
Express Shipping 1–3 business days A$15 Australia Post Express
Free Shipping 3–7 business days F R E E Orders over A$280
Remote areas: WA, NT, and regional QLD may add 1–3 extra business days. You'll
receive a tracking link via email once your order is dispatched.

I N T E R N A T I O N A L
New Zealand
DELIVERY TIME 
Standard International A$18 Tracked 6-10 business days
Express International A$28 DHL or Australia Post Express 3- 5 business days
Free Shipping: FREE Orders over A$280
Customs & GST: New Zealand has a GST threshold of NZ$1,000. Orders under this
value is typically exempt from import duties. No additional charges are expected
for a single swimwear purchase.

I N T E R N A T I O N A L
United Kingdom 
DELIVERY TIME
Standard International 10–16 business days A$25 Tracked
Express International 4–7 business days A$40 DHL Express
Free Shipping 10–16 business days F R E E Orders over A$280
UK Import VAT: The UK de minimis threshold is £135. Orders valued above £135
(approx. A$280) may be subject to UK VAT (20%) and a customs handling fee
upon delivery. For orders above this threshold, duties will be collected by the
carrier on delivery. We recommend checking the current threshold if you are
ordering multiple items.

I N T E R N A T I O N A L
United States 
DELIVERY TIME
Standard International 10–16 business days A$25 Tracked
Express International 3–5 business days A$45DHL Express or UPS Worldwide
Important — US Import Duties (effective August 2025): The United States has
removed its duty-free threshold (previously US$800). All shipments entering the
US are now subject to a minimum 10% import surcharge, regardless of order value.
Import duties are calculated at checkout and included in your order total — you
will not be charged again upon delivery. We ship DDP (Delivered Duty Paid) so
there are no surprise fees.
The exact duty applied depends on the product's country of manufacture. Please
contact us at oreswim@outlook.com if you have questions about duty estimates
before placing your order.

General Shipping Information
P R O C E S S I N G  T I M E
All orders are processed within
1–3 business days (Monday–Friday,
excluding Australian public
holidays). You'll receive a dispatch
confirmation with tracking details
once your order leaves our VIC
warehouse.

T R A C K I N G
Every order is sent with tracking.
Your tracking link will be emailed
to you at dispatch. If you haven't
received it within 3 business days
of ordering, check your junk folder
or contact us.

L O S T  O R  D E L A Y E D  P A R C E L S
If your order hasn't arrived within
the estimated window, please
contact us at
oreswim@outlook.com. We'll
lodge an enquiry with the carrier
on your behalf. International
delays at customs are outside our
control but we'll support you
through it.

I N C O R R E C T A D D R E S S
Please double-check your
shipping address at checkout.
Oreswim is not responsible for
parcels delivered to an incorrectly
entered address. If you notice an
error immediately after ordering,
contact us and we'll do our best
to update it before dispatch.


R E T U R N S & E X C H A N G E S
For information on returns and
P E A K P E R I O D S
During peak periods (Christmas,
exchanges, please visit our
Returns Policy page. Return
shipping costs are the
responsibility of the customer
unless the item is faulty.
sale events), processing and
delivery times may be extended.
We recommend ordering early
and selecting express shipping if
your order is time-sensitive.

Questions about your order?
O R E S W I M @ O U T L O O K . C O M